Service Update - 2024.03
As we continue our transition towards a wholesale model, our retail and in-store services will undergo changes. Please note the following service changes.
Discontinued Services - Mintech Lobby
Fitting Reservations
We will no longer be conducting fittings in the Mintech lobby. Please contact customerservice@mintechja.com or place your order on our website (see instructions below).
In-Store Retail
In-Store retail has been discontinued. All retail orders must join the standard picking queue. As such, orders should be submitted:
- On the website (see instructions below)
- By email (send requests to customerservice@mintechja.com)
- By WhatsApp (876-472-9796)
New & Updated Services
Website Purchases
You can now order on the Mintech website in 5 easy steps!
- Create an account (first time only)
- Enter your Ship-To Address (first time only)
- Select items and add to cart
- Enter your PO# in the order notes
- Submit
Note that:
- Payment is not required on the website.
- When your order has been successfully submitted, you will see a confirmation page and receive an email.
- Our customer service team will reach out to you by email, phone or WhatsApp to confirm your order, communicate any issues/adjustments and to let you know when payment can be made.
- Items on website orders are automatically reserved for 5 business days.
- Seasonal & Special discount codes will be sent by email to all website customers for use on website orders only.
If you have any questions, concerns or suggestions regarding these changes, please let us know so we address them or escalate them to management.